Each implementation starts with thorough engagement with your program areas to understand how the end users use their current system and how this will translate to CasePointer. End Point is very hands-on during the implementation process including on-site and virtual training catered to the various aspects and usage levels.
Customizations and enhancements to the base system will be evaluated in detail to determine the amount of time required for them to be developed.
End Point works with our clients from the very beginning of implementations to identify workflows. We meet with each of the program areas to identify specific needs and data migration priorities and then work to meet those needs during our implementation.